1)   AB Sequest 2.5.0
A program for sharing and controlling information on service requests, complaints etc. Useful for real estate managers, helpdesks, all types of distribution and other situations where information on ongoing events must be available on a network
Service request, requests, claim, claims, complaint, complaints, customer care, helpdesk, help desk, disturbance,

 2)   DrStopSpam 3.1.28
RevengeWare's DrStopSpam – tracks down the source of the spam mailing and reports this theft of mailing services to people whose computer services have been stolen! A professionally written and documented email gets the spam mailer off the net!
Anti-spam, RevengeWare, Stop, Spam, Kill, Complaint,